Terms and Conditions

Cancellation and prepayment policies 

  • Our guests can cancel free of charge until 2 days before arrival. You will be charged the total price of the reservation if you cancel in the 2 days before arrival 
  • No shows will be charged the total price of the reservation
  • We have a 2-day limit on bookings and do not accommodate over 30+ day stays.

Payment Policy

  • Internet or cash is accepted
  • Prepayment of the full amount must be made 7 days before arrival, unless by prior agreement
  • Photo ID, (passport/driver’s license) may be requested for internet payments.
  • There will be a surcharge for credit card transactions
  • The credit card holder must be the named guest 
  • Bank account: Ātahu 06 0225 0430191-01
  • Please reference the invoice number in the remittance.

Modification and cancellation exceptions

We allow guests to change dates:

  • Once for your bookings, 3 days or more before check-in
  • For the same or higher prices as your original booking
  • For the same booking conditions and room type.

Children/ infants and extra beds

  • We cannot accommodate children/infants
  • No extra beds are available.

Internet and parking

  • Internet is free of charge
  • Parking is available on site free of charge

Guest information

Check-in and check-out times

  • Check-in from 14:00 to 20:30
  • Check-out from 08:00 to 10:00

Guest contact details

  • Guests must provide an address and phone number on the booking
  • Minimum age: 18
  • Maximum age: No age limit.


  • No curfew


  • There is no damage deposit
  • If damage does occur, guests will be asked to compensate.

Property amenities 

  • Non-smoking property – please ask for a designated outside smoking area
  • Travel sustainable property – a vigilance to conserve and protect Aotearoa resources.

House rules

  • Registered guests only; however, if there are circumstances where you wish to have visitors, please contact us first
  • There is no facility for family pets
  • This is the home of a very friendly cat, ‘Doro’
  • Parties or events are not accommodated 
  • Quiet hours are between 21:00 – 09:00 
  • No parties or meetings are to be held at this accommodation
  • We will provide you with additional information. 


As per the current mandated policy of the New Zealand Government. Where New Zealanders are prevented from travelling between regions we will forgo all cancellation policies; otherwise, standard cancellation policies will apply.

We ask for masks to be worn for meet and greet, and physical distancing.

Quests only on-site to reduce the risk of spread.